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What is being scored and how?

We score more than 5,000 U.S. hospitals based on their quality of care. Learn how

Highland Hospital

1411 East 31st Street
Oakland, CA 94602-1018
(510) 437-4800

Overall Hospital Score

Hospital score

6th

Percentile

Summarizes hospital performance based on scores for quality outcomes, patient experience and patient safety.

Quality outcomes

7thPercentile

Measures hospital success at keeping patients healthy, ensuring survival, and avoiding readmission.

Patient experience

16thPercentile

Based on patient feedback about things like cleanliness, comfort and care team efficiency.

Patient safety

21stPercentile

Tells us how well hospitals avoid preventable errors and complications such as infections and bedsores.

Total hospital beds

438

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